About the Course
Performance & Capability Systems is an advanced programme designed to strengthen organisational capability in designing structured performance management frameworks that develop accountability, capability, and sustainable results.
High-performing organisations move beyond annual appraisals to integrated performance systems aligned with strategic objectives. This course equips participants with structured approaches to linking goals, feedback, development, and measurement to long-term organisational success.
The programme integrates performance governance, capability development, and evidence-based HR systems to strengthen execution discipline.
Course Benefits
- - Design performance systems aligned with strategic priorities
- Strengthen accountability and role clarity
- Improve capability development frameworks
- Enhance feedback and evaluation processes
- Build sustainable performance governance capability
Course Duration
5 Days (6 hours per day)
Who Is This Course For?
- - HR leaders and business partners
- Talent and organisational development managers
- Senior managers responsible for team performance
- Performance management professionals
- Executives overseeing workforce effectiveness
Course Delivery
- - Performance framework design workshops
- Capability mapping exercises
- Case-based performance system analysis
- KPI alignment simulations
- Applied frameworks to participants’ organisational contexts
Course Content
Day 1: Foundations of Strategic Performance Management
- - Understanding performance management as a strategic capability.
- Aligning performance objectives with business goals.
- Clarifying accountability across organisational levels.
- Identifying weaknesses in current performance systems.
Day 2: Goal Setting & Measurement
- - Designing measurable and aligned performance objectives.
- Integrating KPIs across individual and team levels.
- Strengthening performance review structures.
- Avoiding short-term performance distortions.
Day 3: Capability Development & Skills Alignment
- - Linking performance outcomes to capability development.
- Designing competency frameworks aligned with strategy.
- Identifying capability gaps and training priorities.
- Aligning succession planning with performance systems.
Day 4: Feedback, Coaching & Accountability
- - Designing structured feedback processes.
- Strengthening coaching capability among leaders.
- Managing underperformance constructively.
- Embedding continuous performance dialogue.
Day 5: Embedding Sustainable Performance Systems
- - Aligning incentives and rewards with performance goals.
- Monitoring performance system effectiveness.
- Strengthening governance and oversight structures.
- Building long-term performance discipline.
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