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Terms & Conditions

These Terms and Conditions govern the use of this website and the purchase of any services offered by Pinnacle Business Hub ("we", "us", "our").

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By accessing this website or purchasing any service, you agree to be bound by these Terms.

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1. Company Information

Pinnacle Business Hub
Email: info@pinnaclebusinesshub.com
Website: www.pinnaclebusinesshub.com

 

2. Website Use

All content on this website is provided for general informational purposes only.

 

You agree:

• Not to misuse or attempt to disrupt the website
• Not to copy, reproduce, or distribute content without written permission
• Not to use this website for unlawful purposes

 

We reserve the right to modify or withdraw website content without notice.

 

3. Services Overview

Pinnacle Business Hub provides professional services, including, but not limited to:

  • Business strategy advisory

  • Digital transformation advisory

  • Marketing and growth strategy

  • Organisational development

  • Corporate training

  • Workshops and events

  • Online advisory sessions

  • Consultancy engagements

  • Digital growth and strategic services

 

All services are professional advisory or training services unless otherwise agreed in writing.

Service-specific terms may apply to particular offerings and will supplement these General Terms.

 

4. Bookings and Payment

All sessions and services must be paid in full at the time of booking unless otherwise agreed.

Prices are listed in GBP (£) unless stated otherwise.

A booking is considered confirmed once payment has been received.

We reserve the right to amend pricing at any time. Confirmed bookings will not be affected.

 

5. Nature of Service

All advisory, consultancy, training, and strategic services are provided on a professional advisory basis.

Unless explicitly agreed in writing:

  • We do not provide legal, financial, tax, accounting, or regulated professional advice.

  • We do not guarantee specific commercial, financial, or operational outcomes.

  • Implementation decisions remain the client's responsibility.

Business results depend on multiple internal and external factors beyond our control.

 

6. Cancellations, Rescheduling, and Refunds 

Service-specific cancellation policies may apply and will be stated at the point of booking.

Unless otherwise specified:

  • Cancellations made with appropriate notice may be rescheduled at our discretion.

  • Late cancellations or non-attendance may result in forfeiture of fees.

  • Fees for advisory and consultancy services are generally non-refundable once confirmed, due to the time commitments and preparation required.

If we are unable to deliver a confirmed service, we will offer rescheduling or a refund at our discretion.

 

7. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information

  • Submit any required pre-session or pre-engagement documentation

  • Attend sessions punctually

  • Engage in good faith and professional conduct

 

We are not responsible for outcomes arising from incomplete or inaccurate information.

 

8. Intellectual Property

All materials, frameworks, methodologies, diagnostics, written summaries, slides, reports, and advisory outputs remain the intellectual property of Pinnacle Business Hub Ltd unless otherwise agreed in writing.

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Clients may use insights internally within their organisation, but may not reproduce, distribute, publish, or resell materials without written consent.

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9. Confidentiality

All information shared by clients during advisory sessions, training, consultancy engagements, or events will be treated as confidential.

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We will not disclose confidential information to third parties without consent, except where required by law.

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Clients agree not to disclose proprietary methodologies or materials provided by Pinnacle Business Hub.

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10. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for indirect, incidental, or consequential losses

  • We do not guarantee specific business, financial, or operational outcomes

  • Our total liability shall not exceed the total fees paid for the specific service

 

Nothing in these Terms limits liability for fraud or matters that cannot legally be excluded.

 

11. Events and Training Conduct

For events, workshops, or training sessions:

  • Participants are expected to behave professionally and respectfully.

  • We reserve the right to remove participants whose conduct is disruptive or inappropriate, without refund.

  • Recording of sessions is not permitted unless explicitly authorised.

 

12. Force Majeure

We shall not be held liable for failure to perform obligations due to events beyond our reasonable control, including, but not limited to, technical failures, internet disruptions, illness, or government restrictions.

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13. Data Protection

Personal data is processed in accordance with applicable UK data protection legislation, including GDPR.

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Details are outlined in our Privacy Policy.

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14. Governing Law

These Terms are governed by the laws of the United Kingdom.

Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

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Last Updated: 20 February 2026

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